1. INTRODUCTION
This document sets out the privacy policy of Raaise Pty Ltd (ACN 646 058 139) (referred to in this
privacy policy as “we”, “us”, or “our”) (‘Privacy Policy’). We operate a platform to assist startups to prepare for capital raising at raaise.co (“Website” or “Platform”).
The Privacy Policy explains how we store, maintain, use and disclose your personal information/data (“personal information”). By providing personal information to us, you consent to our storage, maintenance, use and disclosure of personal information in accordance with this policy. If you have any questions about this policy, please contact as gday@raaise.co.
We may change the Privacy Policy from time to time by posting an updated copy on our website (see raaise.co). We encourage you to check our website regularly to ensure you are aware of the updated Privacy Policy.
2. TYPES OF PERSONAL INFORMATION WE COLLECT
The personal information we collect may include your name, email address, information about your company or place of employment, information about your fundraising round (including investors you are researching or approaching, your geographical focus, the sector you operate in, and areas of impact), your device information (including I.P. address, geo-location information, page view statistics, advertising data and standard web log information), any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you, whether in writing, orally or by implication. We will try to limit the personal information collected by us to information that is reasonably required to provide you with our Services or to facilitate your use of our Website.
3. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information either directly from you, or from third parties, including where you:
contact us through our website;
receive goods or services from us;
submit any of our online sign up forms;
sign up to any of our online newsletters;
communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Instagram, Youtube, Twitter or Facebook) or otherwise;
interact with our website, social applications, services, content and advertising; or
invest in our business or enquire as to a potential purchase in our business.
We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, “cookies” or other similar tracking technologies that allow us to track and analyse your website usage. Cookies are small files that store information on your computer, mobile phone or other device and enable and allow the creator of the cookie to identify when you visit different websites. If you do not wish information to be
stored as a cookie, you can disable cookies in your web browser.
4. USE OF YOUR PERSONAL INFORMATION
We collect and use personal information for the following purposes:
to provide goods, services or information to you;
for record keeping and administrative purposes;
to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing goods or services to you;
to improve and optimise our service offering and customer experience;
to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
to send you marketing and promotional messages and other information that may be of interest
to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; and
to consider an employment application from you.
We may disclose your personal information to cloud-providers, contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we deal with it.
Sharing of your information: We may need to share your personal information with third parties, where this is reasonably required to provide you with our services, including for the purposes of conducting identity verification services. You consent to the sharing of your personal and sensitive information with these third parties as required to provide you with the services.
Unsolicited information: Where we receive unsolicited personal information that is not required to provide our Services, we will endeavour to destroy the information as soon as practicable.
5. DIRECT MARKETING
We may occasionally contact you regarding products or services offered by Raaise Pty Ltd or our partners. To opt-out of such emails, please use the unsubscribe link in the email or contact our Privacy Officer at gday@raaise.co with the subject line OPT OUT. Once we receive your request, we will take steps to take you off of our mailing list within a reasonable period of time.
6. REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION
If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please send an email to gday@raaise.co and we will take reasonable steps to ensure that it is corrected.
7. SECURITY
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.
8. LINKS
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
9. COMPLAINTS
If you wish to complain about how we have handled your personal information, please send an email to gday@raaise.co, including your name, contact details and the details of your complaint (with PRIVACY COMPLAINT in the subject line). We will investigate your complaint promptly and respond within a reasonable timeframe.
10. CONTACT US
For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please email gday@raaise.co.